FULL PRIVACY POLICY

Protecting your private information is our priority. This Statement of Privacy applies to http://puzzlefarm.com, which is operated by PuzzleFarm.com and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Puzzle Farm include HTTP://PUZZLEFARM.COM, PF, Puzzlefarm or Puzzle Farm. The PF website is an Ecommerce Shop.

PF operates on a strictly opt-in basis. By using the PF website, you consent to and are bound to the data practices described in this statement.

We use cookies and similar technologies to provide a tailored user experience across platforms, but we choose not to sell data as a matter of principle: If you haven't asked to subscribe to our contact list, we will not add you by default.

COLLECTION OF YOUR PERSONAL INFORMATION

In order to better provide you with the products and services offered, PF may collect personally identifiable information, such as your:

First and Last Name
Mailing Address
E-mail Address
Phone Number

If you purchase PF's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Our public message boards, blog, member portal, this is at your own risk and this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for a member account; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) submitting your credit card or other payment information when ordering and purchasing products and services. To which, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us upon which we also may gather additional personal or non-personal information in the future.

USE OF YOUR PERSONAL INFORMATION

PF collects and uses your personal information to operate and deliver the services you have requested.

If you have subscribed, PF may also use your personally identifiable information to inform you of other products or services available from PF and its affiliates.

SHARING INFORMATION WITH THIRD PARTIES

PF does not sell, rent or lease its customer lists to third parties.

If you have subscribed or purchased products, PF may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. PF may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PF, and they are required to maintain the confidentiality of your information.

PF may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PF or the site; (b) protect and defend the rights or property of PF; and/or (c) act under exigent circumstances to protect the personal safety of users of PF, or the public.

TRACKING USER BEHAVIOR

In order to determine what PF services are the most popular, PF may keep track of the websites and pages our users visit within PF. This data is used to deliver customized content and advertising within PF to customers whose behavior indicates that they are interested in a particular subject area.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

IF YOU ARE A EUROPEAN RESIDENT

You have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at hello@puzzlefarm.com

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

AUTOMATICALLY COLLECTED INFORMATION

Information about your computer hardware and software may be automatically collected by PF. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Service, to maintain quality of the service, and to provide general statistics regarding use of the PF website.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

The PF website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize PF pages, or register with the PF site or services, a cookie helps PF to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PF website, the information you previously provided can be retrieved, so you can easily use the PF features that you customized.

You may choose to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PF services or websites you visit. You may also opt to delete your browsing cookies at any time on your own device.

Log files

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

Web beacons

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

We share but do not sell, as needed by your request and described above, your Personal Information with third parties to help us use your Personal Information for requested Services. For example, we use Wix to power our online store. You can read more here on their policies at the following links; https://www.wix.com/website-security https://support.wix.com/en/article/data-protection-regulations-and-your-wix-site

We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

DISCONNECTING YOUR PF ACCOUNT FROM THIRD PARTY WEBSITES

You may be able to connect your PF account to third party accounts. BY CONNECTING YOUR PF ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third party account at any time.

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

You may opt out of PF lists here hello@puzzlefarm.com

LINKS

This website may contain links to other sites. Please be aware that We are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

SECURITY OF YOUR PERSONAL INFORMATION

PF secures your personal information from unauthorized access, use, or disclosure. http://puzzlefarm.com is powered by Wix and uses automatic SSL and data in transit encryption uses HTTPS, TLS 1.2+ and automatic SSL, while data at rest uses AES-256—the strongest encryption standard commercially available. More on this can be found here. https://support.wix.com/en/article/about-ssl-and-https

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. Our payment service providers are PayPal, Wix Payments, and Apple Pay. You can find their policies by clicking the links on their respective names.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. Given that we rely on platform & service infrastructure provided by third parties, and given that we can not explicitly protect you from third party data practices, you may wish to Opt Out to protect your data and your privacy.

RIGHT TO DELETION

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
Debug to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act;
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
Comply with an existing legal obligation; or
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

CHILDREN UNDER 13

PF does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

EMAIL COMMUNICATIONS

Upon use of services or subscribing, from time to time, PF may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from PF or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from PF, you may opt out of such communications here Hello@puzzlefarm.com

DATA RETENTION

We may store your data on servers provided by third party hosting vendors with whom we have contracted for payment or shipping purposes. When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES TO THIS STATEMENT

PF reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information. Your continued use of the website and/or Services available after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

For more information about our policies, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@puzzlefarm.com

Policy effective as of Jan, 2025

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